Page 53 of 56 Date: 2024-07-23 Anglo American Platinum – Engineering Skills Training Centre (ESTC) Tel: 011 411 6730 Website: www.estc.co.za/prospectus Rev 8 Revision date: 08 Nov 2024 [OFFICIAL] 14. GENERAL TERMS & CONDITIONS OF SERVICE The following outlines the general terms and conditions that govern the appointment of ESTC to deliver the above services: 1. ESTC will deliver the agreed services according to the specified requirements, standards, and timeframes, as mutually agreed and documented by ESTC and the client organisation 2. Deviations from agreed quotations will be mutually discussed and agreed. 3. The client and ESTC will conform to the Agreement to Purchase and Terms & Conditions of Sale as specified. 4. ESTC and the client will conform to mutual confidentiality, technology, and copyright protection requirements. 5. The client and its employees may only use ESTC technology and learning materials within those internal areas agreed/licensed by ESTC. 6. ESTC must receive a signed quotation and Purchase Order Number prior to commencement of rendering required service 7. A signed Quotation and Purchase Order Number implies that the service terms and conditions are accepted. 8. Candidates will be required to follow Anglo American Platinum Covid-19 Protocols when attending training. 15. GENERAL PAYMENT TERMS & CONDITIONS 1. The total cost excludes VAT. 2. Payment excludes air travel and car hire. The use of ESTC vehicles for car travel is charged at R 7.80 per kilometre for the full distance. 3. Invoices will be generated for each training intervention on the date of commencement and payment must be received prior to the release of certificates. 4. Payment terms are strictly 30 days from the presentation of invoices. 5. Cancellation of scheduled training, in three (3) working days or less, will incur the full Training service fee. Please notify the office in writing of the cancellation. 6. Postponement of scheduled training within three (3) working days will be invoiced in full, and an extension period to the next scheduled course will apply for the delivery of the training. 7. Withdrawal of candidate from scheduled training after commencement will be invoiced in full and the extension period for the next scheduled course will apply for the delivery of the training 8. Replacement of nominated candidates should be done in writing prior to commencement of training.
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